Privacy Policy

Hermes Data, Corp. (“Hermes Data”, “we”, “us”) operates this website and the Hermes Data customer portal. This policy describes what we collect when you visit the site, what we do with it, and how to reach us if you have a question.

When you visit the site, we automatically collect:

• Anonymized IP address (the last octet of IPv4 / last 80 bits of IPv6 are zeroed before storage)
• Browser user-agent string
• Pages and URLs you visit, including referring URL
• Clicks on buttons, links, and tracked UI elements
• Time spent on each page
• Country (derived from your IP at the network edge)

When you submit a contact form, sign up, or use the portal, we collect the information you give us directly (name, email, company, payment details processed by our payment provider).

The site uses cookies and similar storage in three categories:

• Essential — login session, security tokens, and identifiers used purely to keep the site working.
• Analytics — a random per-visit identifier stored in your browser's sessionStorage, used only to stitch together page views from the same visit. No personal information is attached.
• Marketing — Google Analytics (GA4), Google Ads, and the LinkedIn Insight Tag. These help us measure which marketing channels send us real traffic. You can opt out of Google tracking at tools.google.com/dlpage/gaoptout and LinkedIn tracking via your LinkedIn ad settings.

We use this information only to:

• Improve the site's performance, layout, and content
• Diagnose bugs and abuse
• Understand which marketing channels work
• Operate the portal and fulfill your orders

We do not sell, rent, or share your browsing data with anyone. Site analytics data stays inside Hermes Data and is used strictly for the purposes above. The aggregate marketing data Google and LinkedIn collect via their tags is governed by their own privacy policies.

We do not store the raw IP address of any visitor. IP addresses are anonymized at the moment they are received and the original is discarded.

Because the analytics records contain no personal information once IPs are anonymized, we retain them indefinitely so we can compare year-over-year trends. Account and order data is retained for as long as you have an account, plus the period required by tax and accounting law.

Depending on where you live, you may have the right to request access to, correction of, or deletion of personal information we hold about you. To make a request, email [email protected]. We will respond within 30 days.

Questions about this policy can be sent to [email protected].